We use Royal Mail tracked 48 as standard shipping. Our priority shipping is via Royal Mail Special Delivery. We also offer Friday/Saturday Special Delivery via Royal Mail when ordered within our dispatch times. (Please note if you order on Friday using Royal Mail Special Delivery, your order will not be processed until Monday, please select Friday/Saturday Special Delivery)
Orders placed before 12pm Monday-Fridaywill be dispatched the same day. Please note that this does not apply for orders where Glove ID has been requested.
Glove ID orders will have to add an extra 2 working days to the dispatch time.
Unfortunately due to issues outside of our control there may be delays in dispatching your order, however you will be kept up to date via email, so please check your email inbox and junk box for your dispatch email which will include your tracking number.
Please note: PRO-GK are not liable and cannot be held responsible for import fees/ customs duty fees on orders placed from outside the U.K, this is solely the responsibility of the customer.
If gloves are returned to us via Royal Mail as you have not collected your order after missed delivery attempts, submitted an incorrect delivery address, or refuse to pay import charges, then the fee we get charged for the item(s) to be returned back to us, will be deducted from your refund
Rest of World
For orders in Europe and the rest of the world, we offer a Tracked/Signed-For service via the Royal Mail.
Orders in the USA, are shipped by our partners Elite Tournaments from Baltimore, Maryland via USPS & UPS. Our US dispatch days are Monday, Wednesday & Friday.
If you need to return an order or have an issue with an order you have received, please contact firstname.lastname@example.org and we will respond as possible to resolve any queries.